Privacy Policy
The short version
- We collect only what we need to run the check-in, practice tools and tutoring.
- We ask students for initials, never full names, during the check-in.
- Tutoring sessions are recorded, and recordings and transcripts are deleted within 15 days.
- We never sell personal information or use it for advertising.
- You can see, correct or delete your family's information anytime by emailing info@pairmatic.com.
1. Who we are
pAIrmatic LLC ("pAIrmatic," "we," "us") runs pairmatic.com and provides one-on-one online math tutoring, free math and reading check-ins, free practice tools and printable learning kits. This policy explains what information we collect, how we use it, who we share it with, how long we keep it, and the choices you have.
pAIrmatic LLC is the only operator that collects or maintains personal information through our site. Contact us with any question or request:
905 Bosley Road, Cockeysville, MD 21030
Email: info@pairmatic.com
Phone: 201-205-5303
2. Information we collect
From parents, guardians and teachers
- Contact details: your name, email address and, if you choose to give it, your phone number.
- About your child: your child's grade. On some forms you can also tell us your city and state and how you heard about us.
- Consent records: the consent you give, the exact version of the wording you agreed to, your typed signature and the date and time.
- For printable kits: your email, whether you are a parent or a teacher, and whether you chose to get occasional emails from us.
- Payments: when you pay by Zelle or another method we list when you enroll, we see your name, the amount and the date. We do not receive or store card or bank account numbers.
From students
- Free math and reading check-ins: the student's initials (1-3 letters) and grade, entered by a parent, and the student's answers to the questions, including short written answers on the reading check-in. We do not ask students for their name, address, school, photo or any other contact details.
- SAT-style practice test: answers and the time spent on each question, which we use to score the test and build the report. The test is unlocked with a parent's email address.
- GLYDE practice: answers stay in the student's browser. After a few problems, we ask for a parent or guardian email. With it, GLYDE sends us whether you want tutoring, any grade or topic you choose to add, the practice track and how many problems were completed.
From tutoring sessions
- Video and audio recordings and transcripts of sessions, held over Google Meet, Zoom or Zoho Meeting.
- Session notes, homework and AI-assisted summaries that help us plan the next session.
Collected automatically
- Our hosting provider keeps standard server logs, such as IP address, browser type and the pages requested, to run and protect the site.
- Our pages load fonts from Google Fonts, which receives your IP address when the fonts load.
- Some pages save small items in your browser, for example check-in answers while the test is in progress or the email you entered on the SAT-style test so you don't have to retype it. You can clear these in your browser settings.
- We do not use advertising cookies, third-party ad trackers or analytics tools.
3. How we use information
- To run the check-in, practice tools and tutoring, and to tailor each session to your child.
- To score check-in answers. Multiple-choice answers are scored automatically; written answers may be scored with help from AI tools.
- To follow up with you about the check-in and to set up a free first session.
- To send you test reports, kit downloads and a copy of any consent you sign.
- To review session quality, give tutors feedback and keep sessions safe.
- To send occasional emails about free resources, only if you opted in, with an unsubscribe link in every email.
- If you signed up for the SAT-style test, to send occasional updates about pAIrmatic tutoring, as stated on the sign-up, with an unsubscribe link in every email.
- If you told GLYDE you are interested in tutoring, to follow up with you about it.
- To meet legal obligations, such as tax records and child-safety reporting.
We do not sell personal information, share it for advertising, or make any child's information publicly available.
4. Who we share information with
| Who | Why |
|---|---|
| Your child's tutor | To teach the session: check-in results, the session plan and past session notes. Tutors are interviewed before they work with students. |
| Netlify | Hosts the website, runs our server code and receives GLYDE and SAT-style test email sign-ups. |
| Supabase | Stores check-in, consent, sign-up and SAT-style test records in a database that is not publicly accessible. |
| Resend | Delivers the emails we send. |
| Zoho | Our business email and one of our meeting platforms. |
| Google Meet, Zoom | Meeting platforms we may use for sessions. |
| Third-party AI services | Process session recordings, transcripts and check-in answers to produce AI-assisted session summaries and to help score check-in answers. We send them only what that requires, and we use them with model training turned off, so your child's information is not used to train their models. |
| Authorities | When the law requires it. In Maryland, every adult must report suspected child abuse or neglect, and our tutors and staff will do so. |
If pAIrmatic LLC is ever merged or sold, your information would only transfer with the same protections described in this policy.
5. Children's privacy
Some of our students are under 13. We collect information about a child only with a parent's or guardian's consent, and only what we need for the check-in, practice tools and tutoring. We do not let children make any information public.
As a parent or guardian, you can:
- Review the information we hold about your child.
- Have it deleted.
- Refuse further collection or use, which includes withdrawing consent to session recording.
To do any of these, email info@pairmatic.com from the email address you gave us, or call 201-205-5303. We confirm the request comes from the parent or guardian before acting on it, and we respond within 30 days. If you withdraw consent, we can't continue recorded tutoring sessions.
6. How long we keep information
| Information | How long |
|---|---|
| Session recordings and transcripts | Deleted within 15 days of the session, whether or not you continue with pAIrmatic. |
| Check-in answers and results, sign-up details, test reports, session notes and AI-assisted summaries, and the emails about them | Deleted 12 months after our last contact with you, or sooner if you ask. |
| Consent records | Kept for as long as we keep the information they cover, then deleted with it. |
| Email preferences for printable-kit downloads | Kept until you unsubscribe or ask us to delete them, and deleted within 12 months of our last email to you. |
| Payment records | Kept as long as tax law requires. |
When we delete information, we remove it from our active systems. Backup copies held by our service providers expire on their own schedules.
7. How we protect information
- Our site uses encrypted connections (HTTPS).
- Our database is not publicly readable. Only our own server code can access it.
- Access to recordings is limited to pAIrmatic and your child's tutor.
No system is perfectly secure. If we learn of a breach affecting your information, we will tell you.
8. Your choices
- Unsubscribe from any marketing email using the link in the email.
- Ask to see, correct or delete your information anytime at info@pairmatic.com.
- Withdraw consent to session recording anytime, which ends future recording.
9. Changes to this policy
If we change this policy, we will update the effective date at the top. If a change affects how we use information about your child, we will email you first and ask for new consent where the law requires it.
10. Contact
Questions or requests: info@pairmatic.com or 201-205-5303. See also our Terms of Service.